• Am. J. Crit. Care · May 2022

    Standardized Change-of-Shift Handoff: Nurses' Perspectives and Implications for Evidence-Based Practice.

    • Lori M Rhudy, Maren R Johnson, Catherine A Krecke, Danielle S Keigley, Sarah J Kraft, Pamela M Maxson, Sharon M McGill, and Karen T Warfield.
    • Lori M. Rhudy is an associate professor in the Department of Graduate Nursing, Winona State University, Rochester, Minnesota.
    • Am. J. Crit. Care. 2022 May 1; 31 (3): 181-188.

    BackgroundNursing handoff is a communication activity with a high risk for loss or omission of information. Efforts to improve handoffs include standardization of the processes and content of handoff communications.ObjectivesTo examine nurses' perspectives on the structure and organization of change-of-shift handoffs.MethodsA qualitative descriptive approach was used to conduct a secondary analysis of focus group data. Thirty-four nurses from 4 critical care units participated in focus groups.ResultsThree themes emerged: handoff elements are defined by practice and culture; a clear, consistent, identified structure supports handoff; and personal preferences can disrupt handoff.ConclusionsA standardized approach to handoff based on unit and organizational needs will be more successful than a broad mandate of content and organization. Individual preference is prevalent and strongly influences the information conveyed and the structure of handoff communication.©2022 American Association of Critical-Care Nurses.

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