• Annals of surgery · Jun 2023

    Inpatient Satisfaction with Surgical Resident Care after Elective General and Oncologic Surgery.

    • Sophia K McKinley, Brandon M Wojcik, Emily E Witt, Isra Hamdi, Arian Mansur, Emil Petrusa, John T Mullen, and Roy Phitayakorn.
    • Memorial Sloan Kettering Cancer Center, New York, NY.
    • Ann. Surg. 2023 Jun 1; 277 (6): e1380e1386e1380-e1386.

    ObjectiveTo investigate inpatient satisfaction with surgical resident care.BackgroundSurgical trainees are often the primary providers of care to surgical inpatients, yet patient satisfaction with surgical resident care is not well characterized or routinely assessed.MethodsEnglish-speaking, general surgery inpatients recovering from elective gastrointestinal and oncologic surgery were invited to complete a survey addressing their satisfaction with surgical resident care. Patients positively identified photos of surgical senior residents and interns before completing a modified version of the Consumer Assessment of Healthcare Providers and Systems Surgical Care Survey (S-CAHPS). Adapted S-CAHPS items were scored using the "top-box" method.ResultsNinety percent of recruited patients agreed to participate (324/359, mean age=62.2, 50.3% male). Patients were able to correctly identify their seniors and interns 85% and 83% of the time, respectively ( P =0.14). On a 10-point scale, seniors had a mean rating of 9.23±1.27 and interns had a mean rating of 9.01±1.49 ( P =0.14). Ninety-nine percent of patients agreed it was important to help in the education of future surgeons.ConclusionsSurgical inpatients were able to recognize their resident physicians with high frequency and rated resident care highly overall, suggesting that they may serve as a willing source of feedback regarding residents' development of core competencies such as interpersonal skills, communication, professionalism, and patient care. Future work should investigate how to best incorporate patient evaluation of surgical resident care routinely into trainee assessment to support resident development.Copyright © 2022 Wolters Kluwer Health, Inc. All rights reserved.

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