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- J L Demeere.
- Department of Anaesthesiology, Clinique St Jean, Brussels, Belgium. jdemeere@clstjean.be
- Acta Anaesthesiol Belg. 2005 Jan 1;56(3):291-6.
AbstractToday, quality is part of our practice. Anaesthetists are involved in a medical science and want to be excellent at it. Anaesthetists are also involved in departmental organisation and are providers of care, a service to the patients. Quality is a method to obtain efficiency (efficacy and economical advantages). We consider our patients no longer as such, but as health-customers. Anaesthetists are health providers. The patients-customers have their own expectations and they compare the service between the different hospitals. On the other hand, health care is a public matter and in most countries depends on a governmental financing. Quality means efficacy, ethics and economics, including medico-legal aspects. But how can we use a quality and management concept (QMDA) in our daily practice? This is the subject of the paper.
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