• Rev Assoc Med Bras (1992) · Sep 2022

    Message applications in the doctor-patient relationship as a stressor.

    • Melissa Gonzalez Veiga, Rogério Tadeu Felizi, Gislayne Darly Trevisan, CuberoDaniel de Iracema GomesDIGhttp://orcid.org/0000-0002-1936-2605Centro Universitário Faculdade de Medicina do ABC, Department of Oncology and Hematology - Santo André (SP), Brazil., César Eduardo Fernandes, and Emerson de Oliveira.
    • Centro Universitário Faculdade de Medicina do ABC, Department of Gynecology - Santo André (SP), Brazil.
    • Rev Assoc Med Bras (1992). 2022 Sep 1; 68 (9): 1228-1233.

    ObjectiveThe aim of this study was to assess the use of smartphones' messaging apps as a stressor affecting the well-being of gynecologists who use this tool to communicate with patients.MethodsA cross-sectional study was conducted with gynecologists who use message applications to communicate with patients. Participants answered the WhatsApp Stress Scale, Oldenburg Burnout Inventory, and the techno-stress questionnaire. The population sample consisted of gynecologists and obstetricians selected by convenience.ResultsPhysicians who spent more time using WhatsApp to communicate with patients had higher levels of stress (p=0.010), Burnout (p<0.001), and techno-invasion score (p<0.05).ConclusionsA positive association was found between the high frequency of WhatsApp usage for communication with patients and doctor's Burnout and stress, negatively influencing professional's well-being.

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