• Crit Care · Nov 2022

    Review

    The ICU Bridge Program: volunteers bridging medicine and people together.

    • Sarah Petrecca, Adrian Goin, David Hornstein, Milanka Stevanovic, and Adamo Anthony Donovan.
    • Faculty of Medicine and Health Sciences, McGill University, 3655 Promenade Sir-William-Osler, Montreal, Canada.
    • Crit Care. 2022 Nov 8; 26 (1): 346.

    BackgroundThe intensive care unit (ICU) is an emotionally taxing environment. Patients and family members are at an increased risk of long-term physical and psychological consequences of critical illness, known collectively as post-intensive care syndrome (PICS). These environmental strains can lead to a high incidence of staff turnover and burnout.AimThe ICU Bridge Program (ICUBP) is a student-led organization that attempts to mitigate these stressors on patients, family, and staff, by assigning university volunteers to ICUs across Montreal.SettingICU.ParticipantsICU volunteers, staff, patients, and families.Program DescriptionThe ICUBP volunteers support staff by orienting patients and families, while using effective communication strategies to provide comfort and promote a calm environment. The presence of volunteer visitors is helpful to patients who do not have the support of family members and/or friends. The program provides students with profound learning experiences by allowing them to shadow multidisciplinary teams, gaining a privileged and varied exposure to an acute medical environment, while developing their communications skills.Program EvaluationThe program reassesses its methods and impact via internal student-designed surveys distributed on a yearly basis to staff and volunteers.DiscussionResearch is warranted to assess the impact of the program on ICU patients, visitors, staff, and volunteers.© 2022. The Author(s).

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