• Kai Hsun Hsiao, Lai Heng Foong, Laksmi Sakura Govindasamy, and Simon Judkins.
• COVID Care in Community Service, Western NSW Local Health District, Dubbo, New South Wales, Australia.
• Emerg Med Australas. 2023 Aug 1; 35 (4): 672675672-675.

AbstractAustralia was a world leader in managing the earlier waves of the COVID-19 pandemic. Subsequently, three major turning points changed the trajectory of the pandemic: mass vaccinations, emergence of more transmissible variants and re-opening of Australia's borders. However, there were also concomitant missteps and premature shifts in pandemic response policy that led to mixed messaging, slow initial vaccination uptake and minimal mitigation measures in response to the Omicron variant. The latter marked Australia's entry into a new phase of (or approach to) the pandemic: widespread transmission. This led to an exponential increase in cases and significant impacts on the health system, particularly, EDs. This paper reflects on this phase of the pandemic to urge for system-level changes that instal better safeguards for ED capacity, safety and staff well-being for future pandemics. This is essential to strengthening our health system's resilience and to better protecting our communities against such emergencies.© 2023 Australasian College for Emergency Medicine.

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