• Anne M McCaffrey, Guy F Pugh, and Bonnie B O'Connor.
• Marino Center for Progressive Health, 2500 Massachusetts Avenue, Cambridge, MA 02140, USA. amccaffrey@marinocenter.org
• J Gen Intern Med. 2007 Nov 1; 22 (11): 150015051500-5.

BackgroundIntegrative medicine (IM), a combination of conventional and complementary and alternative medicine (CAM), has become a popular source of medical care, yet little is known about its use.ObjectiveTo identify the motivations of people who choose IM for their primary care needs.DesignQualitative study from focus group data of regular users of IM.ParticipantsSix focus groups that include a total of 37 regular users of IM who consented to participate in a study of IM use.ApproachFocus group meetings were audiotaped and transcribed verbatim. Qualitative analysis using grounded theory was used to derive the motivations for use of IM.ResultsParticipants beliefs include the following: the combination of CAM and conventional medicine is better than either alone; health is a combination of physical, emotional, and spiritual well being; nutrition and lifestyle play a role in wellness; and pharmaceuticals should be avoided except as a last resort. Participants suffer from health problems that are not well treated by conventional medicine. Participants want to discuss CAM with physicians and obtain guidance on its use. Participants want time with their providers, to feel listened to and to have the opportunity for shared decision-making.ConclusionMuch of what patients are seeking in integrative medical care is likely universally shared: a strong therapeutic relationship with providers who listen and provide time and knowledgeable advice. Users believe a combined approach of CAM and conventional medicine is better than either alone and want to be able to discuss CAM use with their providers.

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