• Sally A Santen, Tricia S Rotter, and Robin R Hemphill.
• Department of Higher Education Leadership, Policy Organization, Vanderbilt Peabody College, Nashville, TN, USA. sally.santen@vanderbilt.edu
• J Gen Intern Med. 2008 May 1; 23 (5): 607610607-10.

SettingAlthough patients should know the level of training of the physician providing their care in teaching hospitals, many do not.ObjectiveThe objective of this study is to determine whether the manner by which physicians introduce themselves to patients is associated with patients' misperception of the level of training of their physician.Patients/ParticipantsThis was an observational study of 100 patient-physician interactions in a teaching emergency department.Measurements And Main ResultsResidents introduced themselves as a doctor 82% of the time but identified themselves as a resident only 7% of the time. While attending physicians introduced themselves as a "doctor" 64% of the time, only 6% identified themselves as the supervising physician. Patients felt it was very important to know their physicians' level of training, but most did not.ConclusionsPhysicians in our sample were rarely specific about their level of training and role in patient care when introducing themselves to patients. This lack of communication may contribute to patients' lack of knowledge regarding who is caring for them in a teaching hospital.

23 keywords...

hide…