• Laura Marie Ramzy, Samantha Pelican Monson, Helen Weng-Ian Chao, Bethany Hileman, Laura Jean Podewils, and Rocio I Pereira.
• Integrated Behavioral Health, Ambulatory Care Services, Denver Health and Hospital Authority, Denver, Colorado laura.ramzy@dhha.org.
• Ann Fam Med. 2024 May 1; 22 (3): 203207203-207.

PurposeDespite increased clinician awareness of systemic racism, lack of substantial action toward antiracism exists within health care. Clinical staff perspectives, particularly those of racial-ethnic minorities/persons of color (POC) who disproportionately occupy support staff roles with less power on the team, can yield insights into barriers to progress and can inform future efforts to advance diversity, equity, and inclusion (DEI, also referred to as EDI) within health care settings. This qualitative study explored the perspectives of staff members on race and role power dynamics within community health clinic teams.MethodsWe conducted semistructured 45-minute interviews with staff members working in community health clinics in a large urban health care system from May to July 2021. We implemented purposeful recruitment to oversample POC and support staff and to achieve equal representation from the 13 community health clinics in the system. Interviews were audio recorded, transcribed, and analyzed over 6 months using a critical-ideological paradigm. Themes reflecting experiences related to race and role power dynamics were identified.ResultsOur cohort had 60 participants: 42 (70%) were support staff (medical assistants, front desk clerks, care navigators, nurses) and 18 (30%) were clinicians and clinic leaders. The large majority of participants were aged 26 to 40 years (60%), were female (83%), and were POC (68%). Five themes emerged: (1) POC face hidden challenges, (2) racial discrimination persists, (3) power dynamics perpetuate inaction, (4) interpersonal actions foster safety and equity, and (5) system-level change is needed for cultural shift.ConclusionsUnderstanding the race and role power dynamics within care teams, including experiences of staff members with less power, is critical to advancing DEI in health care.© 2024 Annals of Family Medicine, Inc.

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