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- D R Holleman, R L Bowling, and C Gathy.
- Medical Service, Lexington Veterans Affairs Medical Center, KY 40511, USA.
- J Gen Intern Med. 1996 Apr 1; 11 (4): 237239237-9.
AbstractWe studied the association between calendar and weather variables and daily unscheduled patient volume in a walk-in clinic and emergency department. Calendar variables (season, week of month, day of week, holidays, and federal check-delivery days) and weather variables (high temperature and snowfall) forecasted clinic volume, explaining 84% of daily variance and 44% of weekday variance. Staffing according to predicted volume could have decreased overstaffing from 59% to 15% of days, but would have increased understaffing from 2% to 18% of days. Models using calendar and weather data that forecast local utilization may help to schedule staffing for walk-in clinics and emergency departments more efficiently.
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