• J Gen Intern Med · Nov 2024

    Leading a Healthcare Organization During a Period of Social Change: A Qualitative Study of Chief Executive Officers.

    • Kerry K Meltzer, Zoe Bouchelle, Jaideep S Grewal, Kevin B Mahoney, and David T Grande.
    • National Clinician Scholars Program, Perelman School of Medicine, University of Pennsylvania, Philadelphia, PA, USA.
    • J Gen Intern Med. 2024 Nov 1; 39 (14): 275527612755-2761.

    BackgroundIn recent years, organizational leaders have faced growing pressure to respond to social and political issues. Although previous research has examined the experiences of corporate CEOs engaging in these issues, less is known about the perspectives of healthcare leaders.ObjectiveTo explore the experiences of healthcare CEOs engaging in health-related social and political issues, with a specific focus on systemic racism and abortion policy.DesignQualitative study using semi-structured interviews from February to July 2023.ParticipantsCEOs of US-based hospitals or health systems.ApproachOne-on-one interviews which were audio recorded, professionally transcribed, and analyzed using thematic analysis.Key ResultsThis study included 25 CEOs of US-based hospitals or health systems. Almost half were between ages 60 and 69 (12 [48%]), 19 identified as male (76%), and 20 identified as White (80%). Approximately half self-identified as Democrats (13 [55%]). Most hospitals and health systems were private non-profits (15 [60%]). The interviews organized around four domains: (1) Perspectives on their Role, (2) Factors Impacting Engagement, (3) Improving Engagement, and (4) Experiences Responding to Recent Polarizing Events. Within these four domains, nine themes emerged. CEOs described increasing pressure to engage and had mixed feelings about their role. They identified personal, organizational, and political factors that affect their engagement. CEOs identified strategies to measure the success of their engagement and also reflected on their experiences speaking out about systemic racism and abortion legislation.ConclusionsIn this qualitative study, healthcare CEOs described mixed perspectives on their role engaging in social and political issues and identified several factors impacting engagement. CEOs cited few strategies to measure the success of their engagement. Given that healthcare leaders are increasingly asked to address policy debates, more work is needed to examine the role and impact of healthcare CEOs engaging in health-related social and political issues.© 2024. The Author(s), under exclusive licence to Society of General Internal Medicine.

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