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Internal medicine journal · Sep 2024
Optimising the structure of outpatient clinic letters: insights from a survey of general practitioners and hospital doctors.
- Thisuri Jayawardena, Cory Lei, Katie McLeod, and Aron Chakera.
- Department of Research, Sir Charles Gairdner Hospital, Perth, Western Australia, Australia.
- Intern Med J. 2024 Sep 1; 54 (9): 155715601557-1560.
AbstractOutpatient letters are an essential communication tool in healthcare. Yet doctors receive little training on letter writing and what details recipients consider important. We surveyed 106 hospital doctors and 63 general practitioners (GPs), identifying differences in each group's preferences; GPs preferred more structured, detailed letters. Opportunities for feedback, formal templates and advanced software systems can improve communication in outpatient clinics.© 2024 Royal Australasian College of Physicians.
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