• Justin Kramer, Marc Kowalkowski, Kelly Reeves, Tara Eaton, Shih-Hsiung Chou, Stephanie Murphy, Colleen Hole, Asha Ganesan, and Andrew McWilliams.
• Department of Family and Community Medicine, Wake Forest University School of Medicine, Winston-Salem, North Carolina, USA.
• J Hosp Med. 2024 Jul 29.

BackgroundHospital at Home (HaH) programs are used throughout the United States and are beneficial in both providing patients care in environments most comfortable to them and freeing up inpatient beds. Better informing patients about HaH programs, while promoting shared decision-making (SDM), should be prioritized by health systems. SDM apps may promote increased patient agency and understanding of complex HaH care decisions. We previously developed, usability tested, and refined a HaH SDM app.ObjectivesTo evaluate the utility of SDM apps in assisting pneumonia patients with HaH admission.MethodsUsability surveys (N = 16) and semistructured interviews with patients (N = 9) and nurse navigators (N = 3) were utilized to evaluate our app in assisting pneumonia patients as they contemplated HaH admission. Recruitment occurred at three hospitals in the southeastern United States. Surveys were analyzed consistent with their validated measures, while interviews were analyzed using inductive coding methodologies.ResultsPatients supported receiving HaH information via an app, with many noting that presenting content via multiple modalities (e.g., videos, pictures, text) was helpful and that the app assisted their care decision. App-guided inquiries into patients' care preferences helped patients visualize their priorities and promoted feelings of agency, while providing important information to care teams. Participants found visuals effective at conveying program details, for example, HaH's in-home setup, which may assist with health literacy challenges. Potential barriers included the need to expand app accessibility for vision impaired and non-English speaking patients.ConclusionsSDM apps may better inform patients' HaH care decisions, allowing patients self-directed access to information and engagement with visual content, which may address challenges related to health literacy and navigating complex, time-sensitive decisions.© 2024 Society of Hospital Medicine.

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