• Emerg Med Australas · Dec 2024

    Impact of the Southeast Melbourne Virtual Emergency Department on reducing transfers from residential aged care facilities.

    • Muhuntha Sri-Ganeshan, Biswadev Mitra, Georgia Soldatos, Rachel Rosler, Neil Goldie, Robert Meek, Madeleine Howard, Michelle Bertolucci, Diana Egerton-Warburton, Rachel Manderson, Vince Luzuriaga, Fergus McGee, Gerard M O'Reilly, and Peter A Cameron.
    • School of Public Health and Preventive Medicine, Monash University, Melbourne, Victoria, Australia.
    • Emerg Med Australas. 2024 Dec 1; 36 (6): 979982979-982.

    ObjectiveTo evaluate the impact of the Southeast Melbourne Virtual Emergency Department (SEMVED) on transfers from residential aged care facilities (RACFs) to traditional EDs.MethodsA cohort study of residents requesting transfer to the ED via ambulance within participating health networks' catchments from April to June 2022.ResultsTwo hundred thirty-eight VED consultations occurred with 79% (188/238) avoiding transfer. This represented an avoidance of 12% (188/1511) of all requests for transfer during operating hours.ConclusionsSEMVED prevented unnecessary transfers and enabled in-facility care. Integration into community outreach programmes could enhance care delivery. Patient safety outcomes were not formally assessed by our methodology.© 2024 The Author(s). Emergency Medicine Australasia published by John Wiley & Sons Australia, Ltd on behalf of Australasian College for Emergency Medicine.

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