• Byron Crowe, Shreya Shah, Derek Teng, Stephen P Ma, Matthew DeCamp, Eric I Rosenberg, Jorge A Rodriguez, Benjamin X Collins, Kathryn Huber, Kyle Karches, Shana Zucker, Eun Ji Kim, Lisa Rotenstein, Adam Rodman, Danielle Jones, Ilana B Richman, Tracey L Henry, Diane Somlo, Samantha I Pitts, Jonathan H Chen, and Rebecca G Mishuris.
• Division of General Internal Medicine, Beth Israel Deaconess Medical Center, Boston, MA, USA. bcrowe@bidmc.harvard.edu.
• J Gen Intern Med. 2024 Nov 12.

AbstractGenerative artificial intelligence (generative AI) is a new technology with potentially broad applications across important domains of healthcare, but serious questions remain about how to balance the promise of generative AI against unintended consequences from adoption of these tools. In this position statement, we provide recommendations on behalf of the Society of General Internal Medicine on how clinicians, technologists, and healthcare organizations can approach the use of these tools. We focus on three major domains of medical practice where clinicians and technology experts believe generative AI will have substantial immediate and long-term impacts: clinical decision-making, health systems optimization, and the patient-physician relationship. Additionally, we highlight our most important generative AI ethics and equity considerations for these stakeholders. For clinicians, we recommend approaching generative AI similarly to other important biomedical advancements, critically appraising its evidence and utility and incorporating it thoughtfully into practice. For technologists developing generative AI for healthcare applications, we recommend a major frameshift in thinking away from the expectation that clinicians will "supervise" generative AI. Rather, these organizations and individuals should hold themselves and their technologies to the same set of high standards expected of the clinical workforce and strive to design high-performing, well-studied tools that improve care and foster the therapeutic relationship, not simply those that improve efficiency or market share. We further recommend deep and ongoing partnerships with clinicians and patients as necessary collaborators in this work. And for healthcare organizations, we recommend pursuing a combination of both incremental and transformative change with generative AI, directing resources toward both endeavors, and avoiding the urge to rapidly displace the human clinical workforce with generative AI. We affirm that the practice of medicine remains a fundamentally human endeavor which should be enhanced by technology, not displaced by it.© 2024. The Author(s).

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