• Danielle B Carder, Sangha Jeon, Matthew C Baker, Xiaochu Hu, Michael J Dill, and Lisa D Chew.
• Association of American Medical Colleges, Washington, USA.
• J Gen Intern Med. 2025 Jan 14.

BackgroundThe growth of telehealth care delivery during the COVID-19 pandemic highlighted its potential to enhance access to care and improve patient outcomes. As the healthcare landscape moves toward a new equilibrium in care delivery, few studies have examined physician usage of specific telehealth modalities.ObjectiveTo understand telehealth usage differences among modalities and across subgroups of physicians.DesignCross-sectional survey of physicians in the United States (U.S).ParticipantsPhysicians in the U.S.Main MeasuresTelehealth modalities, telehealth usage intensity, factors influencing telehealth usage by different types of physicians.Key ResultsMore than 70% of physicians reported using telehealth. Our results show variation in the types of modalities used by different types of physicians, with provider-to-provider telehealth modalities having lower usage rates than provider-to-patient modalities. Live video visits with patients was the most commonly used modality (56.5%), while video consultations (17.6%) was the least used modality. "Payment and reimbursement" was identified as the most important factor enabling routine telehealth use (by 41.6% of physicians).ConclusionsThis study identifies and assesses the widespread adoption of telehealth among U.S. physicians, particularly for provider-to-patient interactions, and highlights the potential for greater use of provider-to-provider modalities. While variations in usage patterns across provider types and specialties reflect the diverse needs and contexts within healthcare, ensuring that these variations are appropriate is critical to avoiding disparities in access and utilization. Addressing barriers related to reimbursement, interoperability, and training will be key to promoting equitable and appropriate adoption of various telehealth modalities across diverse clinical settings.© 2024. The Author(s), under exclusive licence to Society of General Internal Medicine.

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