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Journal of patient safety · Sep 2017
Family Satisfaction in Critical Care Units: Does an Open Visiting Hours Policy Have an Impact?
- Salim Baharoon, Walid Al Yafi, Ahmad Al Qurashi, Hamdan Al Jahdali, Hani Tamim, Eiman Alsafi, and Abdullah A Al Sayyari.
- From the *College of Medicine, King Saud bin Abdulaziz University for Health Sciences, Riyadh, Saudi Arabia; †College of Medicine, King Saud bin Abdulaziz University for Health Sciences, Jeddah, Saudi Arabia; ‡Clinical Research Institute, American University of Beirut Medical Center, Beirut, Lebanon; and §Department of Quality Management, King Saud Chest Specialty Hospital, Riyadh, Saudi Arabia.
- J Patient Saf. 2017 Sep 1; 13 (3): 169-174.
AbstractFor critically ill patients, the interaction between health care providers and family members is essential in daily decision making. Improving this relationship has a positive impact on satisfaction with the overall care provided to patients and reduces family member symptoms of depression, anxiety, and posttraumatic stress disorder. In this study, we analyzed the impact of visitation policy (open versus restricted) on family satisfaction using the previously well-validated Critical Care Family Satisfaction Survey (CCFSS) questionnaire.
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