• AORN journal · Feb 1997

    Development of a patient-centered preprocedure program.

    • J Hoeksema and J Munski.
    • Blodgett Memorial Medical Center, Grand Rapids, MI, USA.
    • AORN J. 1997 Feb 1;65(2):388-90, 393-5.

    AbstractStaff members at Blodgett Memorial Medical Center, Grand Rapids, Mich, developed and implemented a prototype for a new patient-centered preadmission testing (PAT) program. Using continuous improvement principles, an implementation team improved the existing PAT program by increasing patient satisfaction, reducing duplication of care and services, and avoiding delayed or canceled surgical procedures in the OR. The implementation team then designed a preprocedure learning process in which nurses performed patient assessments, coordinated information between departments, and made appropriate referrals.

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