• Journal of critical care · Jun 2013

    Multicenter Study

    Motivation and job satisfaction of Tele-ICU nurses.

    • Adjhaporn Khunlertkit, Pascale Carayon, Peter L T Hoonakker, Kerry McGuire, Douglas A Wiegmann, Bashar Alyousef, and Anping Xie.
    • Center for Quality and Productivity Improvement, University of Wisconsin-Madison, Madison, WI, 53706, USA. phoonakker@cqpi.engr.wisc.edu
    • J Crit Care. 2013 Jun 1;28(3):315.e13-21.

    IntroductionAlthough the first tele-ICU has been in existence for more than 12 years, little is known about the work of tele-ICU nurses. This study examines sources of motivation and satisfaction of tele-ICU nurses.MethodsA total of 50 nurses in 5 tele-ICUs were interviewed about reasons for working as a tele-ICU nurse and sources of satisfaction and dissatisfaction in their job.ResultsNurses have different motivations to work in the tele-ICU, including the challenges and opportunities for new learning that occur while interacting with clinicians in the tele-ICU and the various ICUs being monitored. Tele-ICU nurses also appreciate the opportunities for teamwork with tele-ICU physicians and nurses. The relationship and interactions with the ICUs is sometimes mentioned as a dissatisfier. Some nurses miss being physically at the bedside, as well as interacting with patients and families.ConclusionMost tele-ICU nurses are satisfied with their job. They like the challenge in their work and the opportunity to learn. For some nurses, the transition from a bedside caregiver to an information manager can be difficult. Other nurses have found a balance by working part-time in the tele-ICU and part-time in the ICU.Copyright © 2013 Elsevier Inc. All rights reserved.

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