• J Med Pract Manage · Sep 2013

    Online reputation management: the first steps.

    • Susan Gay and Kevin Pho.
    • InfoBrand Publishing, Inc., Bryn Mawr, PA, USA. susang1214@comcast.net
    • J Med Pract Manage. 2013 Sep 1;29(2):81-3.

    AbstractCan patients reliably choose a good doctor online? Inevitably, some will. Many doctors are not comfortable being visible online. So if you do not have a blog or a social media profile, what shows up when a patient Googles you most likely will be something from an online rating site. This trend can have a profound impact on a medical practice. As one of authors (KP) noticed, patients are now saying that they found his practice through the Internet, in stark contrast to 10 years ago, when their information sources were the Yellow Pages or a newspaper ad, or from calling the local hospital. Below are five key reasons why determining your online reputation today can pay off in the future. This article will guide you in establishing your social media footprint and includes a personal story of one physician's reaction to conducting a Google search on herself.

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