• World Hosp Health Serv · Jan 2013

    Process reengineering of preoperative verification, site marking and time-out for patient safety.

    • Jacqueline Cristy Diaz Dayuta, Lay Teng Ong, Nguk Lan Pang, Soon Noi Chia, Henry Kun Kiaang Tan, Joseph Manuel Gomez, and Kok Hian Tan.
    • Risk Management Office-Medical Affairs, KK Women's and Children's Hospital, Singapore.
    • World Hosp Health Serv. 2013 Jan 1;49(2):4-9.

    AbstractIn this article, we describe our hospital's journey in implementing the WHO High 5s Project Correct Site Surgery Standard (CSS) protocol. We discuss how we incorporated the protocol into our system by revising the pre-existing checklist, reengineering the existing processes on preoperative verification, site marking and time-out at the Major Operating Theatre (MOT), and performing audit and feedback to ensure effective compliance. We also reflect on the importance of leadership and ministry support, benchmarking and tailoring the practice for each discipline in the pursuit of improving patient safety within the hospital.

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