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- Mark Harris and Jeff Wood.
- TeamHealth Northwest, Seattle, USA. mark_harris@teamhealth.com
- Healthc Financ Manage. 2012 Dec 1;66(12):76-9.
AbstractSplit-flow models used in conjunction with demand-to-capacity staffing and Lean strategies can resuscitate emergency department (ED) metrics by: Expediting front-end triage and intake processes, Segregating patient flow into two categories, with different care processes for each, Establishing a process of resource pooling in which physicians and nurses conduct joint assessments, Opening ED beds through the strategic use of results-pending waiting areas.
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