• Social science & medicine · Jan 2011

    The role of leader behaviors in hospital-based emergency departments' unit performance and employee work satisfaction.

    • Blossom Yen-Ju Lin, Chung-Ping C Hsu, Chi-Wen Juan, Cheng-Chieh Lin, Hung-Jung Lin, and Jih-Chang Chen.
    • Institute of Health Services Administration, College of Public Health, China Medical University, Taichung, Taiwan, ROC.
    • Soc Sci Med. 2011 Jan 1;72(2):238-46.

    AbstractThe role of the leader of a medical unit has evolved over time to expand from simply a medical role to a more managerial one. This study aimed to explore how the behavior of a hospital-based emergency department's (ED's) leader might be related to ED unit performance and ED employees' work satisfaction. One hundred and twelve hospital-based EDs in Taiwan were studied: 10 in medical centers, 32 in regional hospitals, and 70 in district hospitals. Three instruments were designed to assess leader behaviors, unit performance and employee satisfaction in these hospital-based EDs. A mail survey revealed that task-oriented leader behavior was positively related to ED unit performance. Both task- and employee-oriented leader behaviors were found to be positively related to ED nurses' work satisfaction. However, leader behaviors were not shown to be related to ED physicians' work satisfaction at a statistically significant level. Some ED organizational characteristics, however, namely departmentalization and hospital accreditation level, were found to be related to ED physicians' work satisfaction.Copyright © 2010 Elsevier Ltd. All rights reserved.

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