• Thomas Falvo, Sueanne McKniff, Gregory Smolin, David Vega, and James T Amsterdam.
• Health Services Design Section, Department of Emergency Medicine, York Hospital, WellSpan Health System, York, PA, USA. tfalvo@epix.net
• Acad Emerg Med. 2009 Sep 1;16(9):900-7.

AbstractOver the course of their postgraduate medical education, physicians are expected not only to acquire an extensive knowledge of clinical medicine and sound procedural skills, but also to develop competence in their other professional roles as communicator, collaborator, mediator, manager, teacher, and patient advocate. Although the need for physicians to develop stronger service delivery skills is well recognized, residency programs may underemphasize formal training in nonclinical proficiencies. As a result, graduates can begin their professional careers with an incomplete understanding of the operation of health care systems and how to utilize system resources in the manner best suited to their patients' needs. This article proposes the content, educational strategy, and needs assessment for an academic program entitled The Business of Emergency Medicine (BOEM). Developed as an adjunct to the (predominantly) clinical content of traditional emergency medicine (EM) training programs, BOEM is designed to enhance the existing academic curricula with additional learning opportunities by which EM residents can acquire a fundamental understanding of the nonclinical skills of their specialty.(c) 2009 by the Society for Academic Emergency Medicine.

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