• Suzanne K Kearns and Jennifer E Sutton.
• Dan Program in Management and Organizational Studies, University of Western Ontario, Room 4428, Social Science Centre, London, ON N6A5C2, Canada. skearns4@uwo.ca
• Hum Factors. 2013 Apr 1;55(2):267-77.

ObjectiveThe current study developed an online hangar talk survey (HTS) to solicit narratives describing challenging scenarios that professional pilots encountered during the hours-building phase of their career.BackgroundThe predicted pilot shortage will effectively reduce the minimum flying hours required for pilots to be hired at an airline, resulting in less opportunity to develop nontechnical skills naturalistically. To compensate, threat and error data from the hours-building phase of a pilot's career are required to inform training development. Pilots often share stories of such experiences, colloquially termed "hangar talk".MethodThe HTS gathered 132 narrative descriptions of general aviation (GA) events from pilots along with the event's impact and whether the pilots would react differently if the scenario were encountered again.ResultsThe distribution of threats reported by GA pilots was similar to that reported at the airline level. Logistic regression analysis revealed that decision-making errors were associated with recognition of the need to react differently in the future, and decision-making errors and proficiency errors were associated with greater perceived impact on skill development.ConclusionThe current HTS solicited an array of data similar to the findings of airline-based threat and error observations. Pilots perceive decision-making and proficiency errors as impactful on skill development.ApplicationAn HTS can be used to gather naturalistic threat and error data and to create a database of operational stories that can be used to develop nontechnical training based on narrative thought.

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