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- K Smith.
- Mother-Child Clinic, York Health System, York, PA, USA.
- Pediatr Nurs. 1999 Jul 1;25(4):423-9.
AbstractTelephone care is a flourishing subspecialty of nursing requiring adaptations of bedside nursing skills and expertise in communication and telephone competencies. Telephone health care is more than "just answering the phone," even for the most experienced nurse. Knowledge of the unique skills, techniques, protocols, and legal considerations is essential in performing safe and accurate telephone triage.
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