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J Ambul Care Manage · Jul 2013
Internet access and patient portal readiness among patients in a group of inner-city safety-net practices.
- Mechelle R Sanders, Paul Winters, Robert J Fortuna, Michael Mendoza, Marc Berliant, Linda Clark, and Kevin Fiscella.
- Department of Family Medicine, Family Medicine Research Programs, University of Rochester Medical Center, Rochester, New York 14620, USA. mechelle_sanders@urmc.rochester.edu
- J Ambul Care Manage. 2013 Jul 1;36(3):251-9.
AbstractThe use of online personal health records (PHRs) threatens to transform the digital divide to a health care divide among the underserved. Little is known about underserved patients' ability to access online PHRs. We examined these factors among patients within safety-net practices. Among respondents (N = 654), only 12% had no experience of using a computer, and most were interested in using it to communicate with their provider. Age, sex, and race were not associated with interest in PHRs. A majority of patients have access to the Internet and are interested in using a PHR to manage their care, but they are not prepared.
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