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- Katherine B Ardoin and Lisa Broussard.
- University of Louisiana, Lafayette College of Nursing and Allied Health Professions. kaa9435@louisiana.edu
- J Nurses Staff Dev. 2011 May 1;27(3):128-35.
AbstractHealthcare systems are seeking assistance from other well-known industries for a solution to issues related to handoff communication, the system for relaying patient information from one caregiver to another. Although the handoff should provide accurate information about a patient's care, treatment, services, and condition, inconsistencies in communication among practitioners exist. This lack of consistent messages prompted staff development nurses in a community hospital to introduce the SBAR process (situation, background, assessment, and recommendation) as the standard for handoff communication to reduce errors and improve patient safety.
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