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- Penny J Miceli and Sharyl L Wojciechowski.
- pmiceli@pressganey.com
- Caring. 2003 Nov 1;22(11):14-8.
AbstractFamily satisfaction is one of the most important outcomes for hospice care. A survey conducted in 2001 by Press Ganey Associates found overall high levels of family satisfaction with hospice care, but also highlighted areas needing improvement. Hospices need to pay more attention to ancillary care services, logistical issues, and the problem of late-timed referrals.
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