• Tara Jankouskas, Mary Chasko Bush, Bosseau Murray, Sally Rudy, Jody Henry, Anne Marie Dyer, Wenlei Liu, and Elizabeth Sinz.
• Department of Nursing, Penn State Milton S. Hershey Medical Center, Hershey, PA 17033, USA. tjankouskas@psu.edu
• Simul Healthc. 2007 Jan 1;2(2):96-101.

AbstractCrisis resource management (CRM) is a team-training program that teaches nontechnical skills such as: collaboration, communication, task management, teamwork, and leadership. The purpose of this study was to evaluate improvement in the nontechnical skills of a multidisciplinary team of pediatric residents, anesthesiology residents and pediatric nurses following participation in the CRM educational program. Self-efficacy theory guided the teaching method used in the CRM program. The Collaboration and Satisfaction about Care Decisions instrument and the Anesthetists' Nontechnical Skills System served as outcome measures. Seven multidisciplinary groups were studied with a total of 40 subjects. A significant increase was found in posttest scores for perceived collaboration and satisfaction with care and in numerical ratings of observed team skills following the CRM program. The results suggest multidisciplinary team participation in the CRM program increased perceived team collaboration, satisfaction with care, and observed teamwork skills.

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