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- Nancy Warren.
- Sutter Medical Center of Santa Rosa, Santa Rosa, CA, USA.
- Medsurg Nurs. 2012 Jul 1;21(4):233-9.
AbstractHealth care facilities that utilize patient and family advisors are experiencing improved outcomes in decreased length of stay, and improved reimbursements and patient satisfaction. Patient and family advisors can be strong allies in ongoing performance improvement efforts. Perhaps even more importantly, involving advisors in health care systems encourages treatment of the whole patient as he or she would want to be treated
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