• J Nurs Manag · Jan 1999

    An investigation into the functions of nurses' communication at the inter-shift handover.

    • S Lally.
    • Cardiology Unit, Southmead Hospital, UK.
    • J Nurs Manag. 1999 Jan 1;7(1):29-36.

    AimsThis study set out to investigate the functions of nurses' communication at the inter-shift handover.BackgroundThe inter-shift handover should facilitate continuity in care by transferring patient information between shifts. However, nurses may also use this time for team building.MethodsAn observational study was conducted during six inter-shift handovers occurring on one ward in a general hospital in the UK. The data was transcribed and a thematic analysis applied.FindingsThe main themes related to the transfer of patient information and team building, the strongest theme being team building. Nurses were found to communicate goals and values relating to nursing practice so facilitating cohesiveness of the nursing team.ConclusionsThe nursing ritual of inter-shift handover serves the purpose of enhancing a shared value system amongst nurses. It should therefore not be regarded as an outdated means of communication.

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