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- Leslie L Cairns, Linda A Dudjak, Rosemary L Hoffmann, and Holly L Lorenz.
- University of Pittsburgh Medical Center, 200 Lothrop Street, Pittsburgh, PA 15213, USA. cairnsll@upmc.edu
- J Nurs Adm. 2013 Mar 1;43(3):160-5.
AbstractHandoff of patient information during shift report between nurses is a time of risk and liability. A quality improvement project was conducted on a 23-bed inpatient unit to measure the value of a bedside change-of-shift report in improving the effectiveness of shift report. Indicators including end-of-shift overtime, call light usage, nurse perceptions, and patient satisfaction were impacted by the change in process.
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