• The health care manager · Jul 2012

    Diagnosing and improving functioning in interdisciplinary health care teams.

    • Gail Blackmore and D David Persaud.
    • School of Health Administration, Dalhousie University, Halifax, Nova Scotia, Canada. Gail.Blackmore@cdha.nshealth.ca
    • Health Care Manag (Frederick). 2012 Jul 1;31(3):195-207.

    AbstractInterdisciplinary teams play a key role in the delivery of health care. Team functioning can positively or negatively impact the effective and efficient delivery of health care services as well as the personal well-being of group members. Additionally, teams must be able and willing to work together to achieve team goals within a climate that reflects commitment to team goals, accountability, respect, and trust. Not surprisingly, dysfunctional team functioning can limit the success of interdisciplinary health care teams. The first step in improving dysfunctional team function is to conduct an analysis based on criteria necessary for team success, and this article provides meaningful criteria for doing such an analysis. These are the following: a common team goal, the ability and willingness to work together to achieve team goals, decision making, communication, and team member relationships. High-functioning interdisciplinary teams must exhibit features of good team function in all key domains. If a team functions well in some domains and needs to improve in others, targeted strategies are described that can be used to improve team functioning.

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