• Hosp Health Serv Adm · Jan 1997

    Components of the costs of controlling quality: a transaction cost economics approach.

    • R A Stiles and S S Mick.
    • Center for Health Outcomes and Evaluation, Michigan Peer Review Organization, Plymouth 48170, USA.
    • Hosp Health Serv Adm. 1997 Jan 1;42(2):205-19.

    AbstractThis article identifies the components that contribute to a healthcare organization's costs in controlling quality. A central tenet of our argument is that at its core, quality is the result of a series of transactions among members of a diverse network. Transaction cost economics is applied internally to analyze intraorganizational transactions that contribute to quality control, and questions for future research are posed.

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