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- Faye Sheppard, Marcie Williams, and Victor R Klein.
- American Society of Healthcare Risk Management, USA.
- J Healthc Risk Manag. 2013 Jan 1; 32 (3): 5-10.
AbstractCommunication problems in healthcare are considered to be a leading cause of medical errors and often the root cause of sentinel events. This article will review the implementation of TeamSTEPPS in the two large health systems. The challenges in the implementation process, the successes, failures, and the obstacles will be discussed. Comparisons between the systems as well as lessons learned after implementation will be reviewed to enable hospitals and health systems to implement and sustain a successful TeamSTEPPS program.© 2013 American Society for Healthcare Risk Management of the American Hospital Association.
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