• Ned Tijdschr Geneeskd · Jan 2012

    Review

    [Performance indicators for hospitals].

    • Sabrina Siregar, Rolf H H Groenwold, Michel J M Versteegh, and Lex A van Herwerden.
    • Universitair Medisch Centrum Utrecht, Afd. Cardio-Thoracale Chirurgie, Utrecht, the Netherlands. s.siregar@umcutrecht.nl
    • Ned Tijdschr Geneeskd. 2012 Jan 1; 156 (49): A5487.

    AbstractA good performance indicator reflects the quality of care and uses clinical outcomes. When outcomes are difficult to obtain, process and structure variables can provide a good picture of quality of care. A single performance indicator for the entire hospital is unattainable; efforts should focus on performance indicators for specific disorders. There are limitations to the use of performance indicators to compare hospitals; these include correction for case mix, the statistical reliability of the measurements and the validation of performance indicators. Well-considered performance indicators can be used to monitor trends and identify providers that perform below a certain benchmark, but not to rank them.

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