• Carmen G Loiselle, Céline Gélinas, Jamie Cassoff, Johanne Boileau, and Lynne McVey.
• Center for Nursing Research, Jewish General Hospital, Montreal, Quebec, Canada. carmen.g.loiselle@mcgill.ca
• Intensive Crit Care Nurs. 2012 Feb 1; 28 (1): 32-40.

BackgroundICU nurses often report that timely informational and supportive resources would ease distress for clients and providers alike.ObjectivesThis pilot study was aimed to explore the role of a comprehensive information and support programme in enhancing the work environment, task performance and reducing emotional distress amongst ICU nurses.Research Methodology/DesignThrough a mixed quantitative and qualitative design, nurses were invited to complete self-report questionnaires (n=25) and to participate in focus groups (n=7) prior to (T1) and 6 weeks after the implementation of the supportive programme (T2).ResultsMeasures of physical and mental effort were found to be significantly lower (t=2.45, p=0.02) at post test (T2). Statistical trends towards significance were observed for higher performance satisfaction (t=1.70, p=0.10) and lower emotional distress (t=2.00, p=0.06) at T2. Focus group data revealed that nurses felt more supported in their work, had more satisfaction with work tasks accomplished and felt more emotionally supported with the programme being in place.ConclusionsPreliminary data from this pilot study suggest that a comprehensive information and support programme designed to support nurses in the ICU can enhance well being and workplace related factors. Work is currently underway to document the program's impact on family members in the ICU. Future studies should document further how and when similar programme contribute to enhance the workplace for other ICU staff.Copyright © 2011 Elsevier Ltd. All rights reserved.

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