• Ann Emerg Med · Nov 1999

    How well do patients obtain short-term follow-up after discharge from the emergency department?

    • D Barlas, C S Homan, J Rakowski, M Houck, and H C Thode.
    • State University of New York University Medical Center at Stony Brook, Department of Emergency Medicine, Stony Brook, NY, USA. dbarlas@nshs.edu
    • Ann Emerg Med. 1999 Nov 1; 34 (5): 610-4.

    Study ObjectiveWe sought to determine the follow-up rate of discharged emergency department patients who were instructed to obtain reevaluation within 48 hours at our ED, a clinic, or a private physician's office and to determine the reasons why patients do not obtain short-term follow-up when instructed.MethodsEmergency physicians prospectively enrolled a convenience sample of patients discharged from a university hospital ED who were believed to be at risk for clinical deterioration. Patients were instructed to obtain reevaluation within 48 hours at a public clinic, private physician's office, or our ED (without charge). A telephone interview was conducted after 48 hours had elapsed.ResultsThree hundred twenty-five patients were enrolled, 300 were included in data analysis, and 203 (67.7%) of these obtained follow-up as instructed. Those referred to the ED had a higher follow-up rate (105/127 [82.7%]) than those referred to clinics (59/99 [59.6%]) or private physicians (39/74 [52.7%]). Inability to obtain an appointment was cited by 34.3% of those who did not obtain follow-up care as instructed.ConclusionMany patients discharged from the ED who were believed to be at risk for clinical deterioration did not obtain medical follow-up within 48 hours when so instructed. Free ED follow-up resulted in a better rate of short-term follow-up than that for clinics and private physicians and may be especially useful if a patient's ability to obtain follow-up is uncertain or if timely reevaluation is particularly imperative.

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