• Kathy Guido.
• Benedictine Hospital, 105 Mary's Avenue, Kingston, NY 12401, USA. kguido@benedictine.org
• J Med Pract Manage. 2007 Nov 1; 23 (3): 197-8.

AbstractMedical facilities must streamline their processes if they want to maintain quality care while reducing costs. In 2005, Benedictine Hospital's struggle to operate more productively, efficiently, and profitably dissipated when it streamlined the administrative process of billing patients for chemotherapy treatments. In 2006, it applied similar changes to effectively treat patients while efficiently processing them through its fast track emergency department. Over the last two decades, The Hudson Valley Technology Development Center (HVTDC) has worked primarily with manufacturing- and technology-based companies to help them adopt new business practices in order to grow and to work more efficiently, effectively, and profitably by streamlining daily operations. In recent years, HVTDC has chosen to introduce the long-established and widely proven principles of lean manufacturing to medical facilities.

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