• Tracie Northway, Gordon Krahn, Kristine Thibault, Lisa Yarske, Nataliya Yuskiv, Niranjan Kissoon, and Jean-Paul Collet.
• Critical Care Unit, BC Children's Hospital and Sunny Hill Health Centre for Children, The University of British Columbia, British Columbia Canada (Mss Northway, Thibault, and Yarske, and Mr Krahn, and Drs Kissoon and Collet); Child & Family Research Institute, Vancouver, Canada (Drs Kissoon, Yuskiv, and Collet); and Department of Pediatrics, The University of British Columbia, British Columbia, Canada (Dr Kissoon and Collet).
• J Nurs Care Qual. 2015 Apr 1; 30 (2): 113-20.

AbstractThe article reports the long-term sustainability of a standardized transfer protocol from cardiac surgical suite to the pediatric intensive care unit. Using rapid process improvement technique, the original mean defect rate per handover decreased from 13.2 to 0 and 0.3, 12, and 24 months postimplementation, respectively. This study stresses the importance of long-term assessment to control for possible observation biases; it also illustrates a successful implementation strategy that used video recording to engage staff in identifying solutions to the observed defects.

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