• J Adv Nurs · Oct 2007

    Review

    Nurses' views on the use, quality and user satisfaction with electronic medical records: questionnaire development.

    • Ochieng George Otieno, Hinako Toyama, Motohiro Asonuma, Masako Kanai-Pak, and Keiko Naitoh.
    • Health and Welfare Information System, Division of Health Service Management, Graduate School, International University of Health and Welfare, Kitakanemaru, Ohtawara, Tochigi, Japan. gotiochiengs@yahoo.co.uk
    • J Adv Nurs. 2007 Oct 1; 60 (2): 209-19.

    AimThis paper is a report of the development of an instrument to measure nurses' views on the use, quality and user satisfaction with electronic medical records systems.BackgroundUse of electronic medical records systems in hospitals is steadily increasing, yet no validated instruments have assessed the effectiveness of these systems from the viewpoint of nurses.MethodItems were designed following a literature review based on three main constructs: use, quality and user satisfaction with electronic medical records. Reliability and validity were examined based on responses from 1,666 nurses from 42 hospitals in Japan in February 2006. Exploratory factor analysis was conducted to determine the degree to which each item within a construct was associated. The reliability of each resultant factor was computed using Cronbach's alpha coefficient. Content validity was addressed by basing the items on previous surveys and review of the instrument by a panel of nurses experienced in nursing informatics. Construct validity was examined through factor analysis and correlational analyses.FindingsExtent of 'use' of electronic medical records resulted into three factors with good factor loadings, but only two had acceptable reliability. 'Quality' of electronic medical records had two factors with good factor loadings and reliability. 'User satisfaction' with electronic medical records had three factors, but only one had acceptable reliability. 'Use' and 'quality' constructs were positively correlated with 'user satisfaction'.ConclusionThe final instrument incorporates 34 items from the original 44-item pool. Initial validity results were positive and therefore the instrument can be used in evaluating electronic medical records in hospitals.

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