• Elizabeth S Goins and Danee Pye.
• Communication Studies, The University of Texas at Austin, Austin, TX 78712, USA. elizabethgoins@utexas.edu
• Health Commun. 2013 Jan 1; 28 (4): 397-407.

AbstractThe intersections between identity and health communication are complex and dynamic, yet few studies employ a critical-empirical research strategy to understand how these factors affect patient experiences. And although other disciplines have examined lesbian, gay, bisexual, transgendered, and queer (LGBTQ)-specific issues surrounding identity and health care, there is a gap in communication studies literature on the topic. The present study examines how LGBTQ patients experience the language and structure of medical intake forms by analyzing both existing forms and patient survey responses. Relying on a queer theory framework, we illustrate how intake forms can foreclose on LGBTQ identity with heteronormative assumptions about sexuality, gender, and relationships. We also offer recommendations for creating queer-friendly intake forms and avoiding heteronormativity in health communication research. Overall, we argue that researchers must use reflexive methodology in considering how identity categories can both limit and assist LGBTQ patients.

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