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- Emerald Etienne.
- Workplace Health Saf. 2014 Jan 1; 62 (1): 6-11.
AbstractBullying in the nursing workplace has been identified as a factor that affects patient outcomes and increases occupational stress and staff turnover. The purpose of this project was to assess registered nurses' perceived exposure to workplace bullying. A convenience sample of a Pacific Northwest state professional nurses' association membership was solicited for this descriptive study using the Negative Acts Questionnaire-Revised (NAQ-R). Forty-eight percent of respondents admitted to being bullied in the workplace during the previous 6 months, with respondents choosing "being ignored or excluded" as the most common negative experience in the workplace. The results of this study suggest that workplace bullying remains a problem for which reduction strategies must be devised as a means of retaining nurses and preventing adverse outcomes. One strategy shown to be effective in curbing bullying is assertiveness and aggression training for nurses.
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