• Med Inform (Lond) · Jul 1990

    Human-computer interface evaluation: not user-friendliness but design for operation.

    • E Edmonds.
    • LUTCHI Research Centre, Department of Computer Studies, Loughborough University of Technology, Leicestershire, UK.
    • Med Inform (Lond). 1990 Jul 1; 15 (3): 253-60.

    AbstractThis paper considers human-computer interface evaluation in the context of design and development. It is argued that it is not helpful to view evaluation as a method for achieving user-friendliness, rather it should be seen as a participating activity within design and development. The centre of concern is the operation of the system when employed in practice. Such evaluation is not necessarily to be conducted by independent observation and experiment, but may be closely integrated with other design activities. In fact the very theory underlying the evaluation finds its embodiment in the artifact of the user interface. Taking this view has technical, as well as human factors, implications.

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