• Am. J. Respir. Crit. Care Med. · Apr 2017

    The Voice of Surrogate Decision Makers: Family Responses to Prognostic Information in Chronic Critical Illness.

    • Judith E Nelson, Laura C Hanson, Kristine L Keller, Shannon S Carson, Christopher E Cox, James A Tulsky, Douglas B White, Emily J Chai, Stefanie P Weiss, and Marion Danis.
    • Memorial Sloan Kettering Cancer Center, Medicine (Palliative Medicine Service) and Anesthesia/Critical Care (Critical Care Service), New York, New York, United States.
    • Am. J. Respir. Crit. Care Med. 2017 Apr 7.

    RationaleInformation from clinicians about the expected course of the patient's illness is relevant and important for decision-making by surrogates for chronically critically ill patients on mechanical ventilation.ObjectiveObserve how surrogates of chronically critically ill patients respond to information about prognosis from palliative care clinicians.MethodsQualitative analysis of a consecutive sample of audio-recorded meetings from a larger, multisite, randomized trial of structured informational and supportive meetings led by a palliative care physician and nurse practitioner for surrogates of patients in Medical Intensive Care Units with chronic critical illness (i.e., adults mechanically ventilated for ≥ 7 days and expected to remain ventilated and survive for ≥ 72 hours).Measurements And Main Results66 audio recorded meetings involving 51 intervention group surrogates for 43 patients were analyzed using grounded theory. Six main categories of surrogate responses to prognostic information were identified: 1. Receptivity; 2. Deflection/Rejection; 3. Emotion; 4. Characterization of Patient; 5. Consideration of Surrogate Role; and 6. Mobilization of Support. Surrogates responded in multiple and even antithetical ways, within and across meetings.ConclusionsPrognostic disclosure by skilled clinician communicators evokes a repertoire of responses from surrogates for the chronically critically ill. Recognition of these response patterns may help all clinicians better communicate their support to patients and families facing chronic critical illness and inform interventions to support surrogate decision-makers in ICUs. Clinical trial registration available at www.clinicaltrials.gov, ID NCT01230099.

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