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Anesthesia and analgesia · Jul 2017
Cancellation of Elective Cases in a Recently Opened, Tertiary/Quaternary-Level Hospital in the Middle East.
- Amanda J Morris, James McAvoy, Dana Dweik, Massimo Ferrigno, Alex Macario, and Markus Haisjackl.
- From the *Cleveland Clinic Abu Dhabi, Anesthesia Institute, Abu Dhabi, United Arab Emirates; †Department of Anesthesiology, Brigham and Women's Hospital, Boston, Massachusetts; and ‡Department of Anesthesiology, Stanford University School of Medicine, Stanford, California.
- Anesth. Analg. 2017 Jul 1; 125 (1): 268-271.
AbstractCase cancellations have a negative financial impact due to revenue loss and the potential costs of underutilized time. The goals of this study at a recently opened hospital in the Middle East were to measure the cancellation rates for elective surgical or endoscopic cases and to identify the reasons for cancellation. During the 1-month study period, 170 (22.4%) of the 760 scheduled cases were cancelled. Cultural norms and patient no-shows on the day of surgery accounted for the majority of case cancellations. Understanding local factors on hospital functions may be vital for organizations expanding into new geographic areas.
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