• C Padilla-Fortunatti, N Rojas-Silva, and M C Arechabala-Mantuliz.
• Escuela de Enfermería, Pontificia Universidad Católica de Chile, Unidad de Paciente Crítico, Hospital Clínico UC-CHRISTUS, Santiago, Chile.
• Med Intensiva. 2019 May 1; 43 (4): 217-224.

ObjectiveTo analyze the difference between the degree of importance and satisfaction of the needs of family members of patients in an Intensive Care Unit (ICU).DesignA descriptive, cross-sectional analytical study was carried out.SettingMedical - surgical ICU of a university hospital in Chile.ParticipantsFamily members of critical patients with a length of stay of ≥ 48hours, over 18 years of age, and with at least one visit to the patient.Variables Of InterestThe Critical Care Family Needs Inventory questionnaire was used to determine the difference between the degree of importance and satisfaction of the needs of the family members. In addition, the needs were classified according to the categories proposed by importance - performance analysis (IPA).ResultsA total of 253 family members were recruited, observing a negative gap (satisfaction ConclusionsA high level of importance, compared to low levels of satisfaction, determines a negative gap in most of the needs of the family of the critical patient, particularly those referred to communication. Despite this, a low proportion of the needs should be addressed on a priority basis.Copyright © 2018 Elsevier España, S.L.U. y SEMICYUC. All rights reserved.

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