• Acad Emerg Med · Dec 2018

    Grassroots intervention to increase appointment of Pediatric Emergency Care Coordinators in Massachusetts emergency departments.

    • Carlos A Camargo, Krislyn M Boggs, Ashley F Sullivan, Camilo E Gutierrez, and Emory M Petrack.
    • Department of Emergency Medicine, Massachusetts General Hospital, Harvard Medical School, Boston, MA.
    • Acad Emerg Med. 2018 Dec 1; 25 (12): 1442-1446.

    ObjectivesAppointment of a pediatric emergency care coordinator (PECC) is considered the single best intervention to improve pediatric emergency care and has been recommended for all U.S. general emergency departments (EDs) for more than a decade. Unfortunately, many EDs do not adhere with this recommendation. In 2017, we performed a grassroots intervention to establish a PECC in every Massachusetts ED.MethodsWe conducted annual surveys of all 73 Massachusetts EDs from 2014 to 2018. Data collection included ED visit volumes, presence of a pediatric area, and PECC status. The intervention in 2017-2018 included e-mails and telephone calls to every ED director to not only assess PECC status but also encourage him/her to appoint one as needed.ResultsSurvey response rates were > 85% in all years and 100% during 2016 to 2018. While Massachusetts EDs did not materially change over time (in terms of visit volumes or presence of a pediatric area), the 2017 intervention increased the percentage of EDs with an appointed PECC. Specifically, PECCs were present in approximately 30% of EDs during 2014 to 2016, climbed to 85% in 2017, and reached 100% in 2018. Most of the newly appointed PECCs were physicians.ConclusionsThrough a relatively simple grassroots intervention, we increased the appointment of PECCs in Massachusetts EDs from 30% to 100%. In addition to providing PECCs with online educational materials, ongoing work is focused on building community, identifying best practices, and implementing interventions at the local level.© 2018 by the Society for Academic Emergency Medicine.

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