• Hsiu-Fen Hsieh, Yao-Mei Chen, Hsiu-Hung Wang, Shu-Chen Chang, and Shu-Ching Ma.
• College of Nursing, Kaohsiung Medical University, Kaohsiung, Taiwan.
• J Clin Nurs. 2016 Sep 1; 25 (17-18): 2639-47.

Aim And ObjectivesThis correlation study examined the relationship among recently workplace violence, depressive tendency, social support, and resilience of victimised nurses, and we also tried to identify protective factors and potential targets for preventive interventions for these nurses.BackgroundWorkplace violence in hospitals negatively affects occupational health and safety of medical professionals, especially for emergency department nurses.DesignA cross-sectional, correlation research design was applied.MethodsHierarchical regression was used to examine data which were collected from June 2013 to December 2013 from emergency departments in Taiwan. One hundred and eighty nurses were recruited from two hospitals. Structured interviews and questionnaires were applied to collect data, including the Social Support Scale, the Resilience Scale and the Center for Epidemiologic Studies Depression.ResultsA total of 159 (88·33%) nurses had suffered from physical or verbal violence by patients or their family. Resilience and peer support were significantly higher in the group without depressive tendency. Components of resilience of personal strength, social competence, structure style and religious beliefs were significant factors which accounted for 46·0% of variance in depressive tendency. Three of the five components of resilience: personal strength, social competence and structured style were found to have profounder effects against depressive tendency than peer support.ConclusionsHospital managers should establish a safer working environment for emergency department nurses and reinforce their resilience against depression when they encounter workplace violence.Relevance To Clinical PracticeThis study showed that three of the five components of resilience: personal strength, social competence and structured style are protective factors against depressive tendency in victimised nurses. Improving these three components with coping and problem-solving skills by healthcare manager would be effective measures for enhancing their resilience in situations of workplace violence.© 2016 John Wiley & Sons Ltd.

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